Introduction to Negotiation Skills

This module explores the art of negotiation by detailing various types of negotiation and negotiators, and clarifying the difference between negotiation and persuasion, helping learners develop the traits of a confident negotiator.

Negotiation Styles

This module deals with the five distinct negotiation styles – Competitive, Collaborative, Compromising, Avoiding and Accommodating style of negotiation.

Negotiation Process

To master the art of negotiation one has to be completely conversant of the negotiation process. This module deals with the eight golden steps that guide the learner plan the negotiation process.

Negotiation Tactics

This module focuses on managing emotions during negotiations, including handling body language and resolving disagreements, which are crucial for successful outcomes.